Welcome to Lucky You Productions, LLC (the "Site"). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Lucky You Productions, LLC (collectively, "Services") ("Authorized Customers").
Personally Identifiable Information
"Personally Identifiable Information" refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.
What Personally Identifiable Information is collected?
We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the name, email address, phone number, address, social media profile information, the nature and size of the business, and the nature of the creative production services required. This may include project briefs, creative references, approved messaging, production schedules, and distribution requirements, all handled with strict confidentiality.
What organizations are collecting the information?
In addition to our direct collection of information, our third party service vendors (such as payment processors, cloud storage, media review platforms, and scheduling providers) who support our production operations may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we require commercially reasonable privacy and security practices.
How does the Site use Personally Identifiable Information?
We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill service requests on the Site. This includes using client data to set up, manage, and optimize creative production campaigns. We may email Visitors and Authorized Customers about research, new services, or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information and reports.
With whom may the information may be shared?
Personally Identifiable Information about Authorized Customers is not shared with other Authorized Customers. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third-party vendors for reporting and analysis. Client-specific campaign data is kept strictly confidential and is not shared without explicit consent. We also offer the opportunity to "opt out" of receiving information or being contacted by us or by any agency acting on our behalf.
How is Personally Identifiable Information stored?
Personally Identifiable Information collected by Lucky You Productions, LLC is securely stored in encrypted databases and is not accessible to third parties or unauthorized employees of Lucky You Productions, LLC except for use as indicated above. Access to sensitive client campaign data is restricted to employees directly involved in managing the account, ensuring the security of campaign data and analytics.
What choices are available to Visitors regarding collection, use and distribution of the information?
Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. We use cookies for analytics, site preferences, and for security purposes to protect our Authorized Customers.
How does Lucky You Productions, LLC use login information?
Lucky You Productions, LLC uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user's movement and use, and gather broad demographic information for aggregate use in improving our services and for client reporting.
How does the Site keep Personally Identifiable Information and Client Data secure?
All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password to gain access. We audit our security systems and processes on a regular basis. Sensitive information, such as campaign data, analytics, and customer lists, is protected by encryption protocols. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children under 18.
Links to Other Sites
The Lucky You Productions, LLC site contains references or links to other websites. Please note that when you navigate to these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.